From: Linda Greene

Wiselindag@optonline.net

Jaime,Greetings to you and Ercilia.  ,It has taken me a while, but I wanted to get back to you with photographs a description of our day with you, and a testimonial.

Here is the description of the day written for Trip Advisor (with more reports on Fodors and Cruise Critics):

After breakfast, we headed out for our last port day. The weather forecast for today was 71F and Sunny, and what a day we had! We started off with some cloud cover, but by the time we got to Lake Llanquihue, the sun was shining and the gorgeous vista across the lake to the Osorno Volcano was visible. Our Cruise Critic Roll Call group of nine had been met at the pier by Jaime Liebrecht and his driver, Ercilia with a new and comfortable van. En route to Osorno, we made a stop at a little farm, where we walked among some emus and llamas and took lots of pictures as they posed for us. We drove first to the Volcano, bypassing the large tour buses headed for the Petrohue Falls. Once we reached the ski lift, the seven people in our group who were going to Zip Line down the Volcano face headed up on the lift, while the two of us who chose to stay below, relaxed on the terrace and enjoyed the fabulous views in every direction. In addition to Osorno, there are two other volcanoes visible in the area and the lake, and the snow-capped volcanoes and the lush landscape of the valley below make for a truly gorgeous sight.
After about an hour, we climbed up to the last platform to photograph the zip liners as they cruised in. They all had a great time, including Jaime. Next we drove to the Petrohue Falls, which is another fabulous site. You walk out to where the waters from the Volcano surge over some rocks and then continue on with rapids in several directions. On a sunny day like ours, the blue water against the forested sides of the bottom of the volcano is beautiful and we took many photographs.
Then it was on to Puerto Varas for lunch. Since we were all very hungry by this time, this was much anticipated and we were all pleased with Jaime’s pick, a little restaurant called El Patio de Mi Casa. We ordered off the menu with Jaime providing translations and ate Salmon a la Plancha (served with a sauce spaetzle, Tortellini Stuffed with Chicken for our son (very good pasta drenched in a delicious cheese sauce), and a Crab Au Gratin dish (Pastel de Jaiba), which was very delicious. For the three of us, with one Crab dish, one Salmon dish, the Tortellini, a beer, Mineral Water, two glasses of White Wine (also terrific), and a Pisco Sour (our son's first, but definitely not his last!) the total was US $43.
We took a few minutes to shop in Puerto Varas before heading back to the ship. Puerto Varas is a charming town with German architecture, spectacular views of the lake and the volcano, and many lovely shops. Although we didn't venture in to check it out, there is also a casino. Our port day had been fabulous and when I look at the pictures taken amidst such gorgeous scenery on such a terrific day, I have no hesitation in saying it was the best day of many excellent days on this cruise.
I am happy to recommend Jaime.  He is very knowledgeable, speaks fluent English (and other languages as well) and is a great guy.  We all enjoyed our day with him very much.

From: Cahterine Overney

catherine@pilatessence.com

We took 2 excursions with you and it was very good. Nayaret in Puerto Montt was fantastic: her french is excellent and she is so enthusiastic about her country, she knows lots of things and we learned so much about the region and the country. She took us in a little restaurant and it was excellent.If I comme again I want her as a guide definitely.
Our excursion in Punta Arenas was great also. Our guide was friendly but not as professional as Nayaret. Her french was not as good too. But I can recommend her because she was friendly and she had a sense of humour.

From: Raisa & Co

ribadov@comcast.net

Our two days in & out of Santiago with Patricio were absolutely fabulous! His personality, respect to his clients needs & wishes, knowledge & good advise made our tours very personal & enriching experience.
Will highly recommend your services!
Thanks & Best returns

From: Len Appel

lbappel@verizon.net

Our cruise was extemely late and our time was limited. Jaime improvised a tour which allowed us to see the essential parts and beauty of the Lake Country.

From: Don Mannis

biglead@aol.com

Your guide was GREAT my wife and I had a great time   Thank You    Don

From: Wendy Levin

wblevin@aol.com

Testimonial: Unfortunately on our recent cruise to South America we were not able to get off in the Falkland Islands due to rough weather, therefore the visit to Magdelena Island was the highlight of our cruise.  We were initially put off by the length of time it was going to take to get there - it was considerably less time than anticipated and we absolutely loved seeing all the penguins.  A must for nature lovers.  The side trip to Marta (??) Island was a nice suprise - we loved seeing all the sea lions.  I highly recommend this trip for all travelors in this area.  For cruisers - it was half the price of the ship excursion and less time - what a bargain.

From: Mike & Linda McCluskey

lapenitalinda@yahoo.ca

In Punta Arenas, I would not recommend the tour to Andino Park unless you want to spend a few hours hiking.  The Otway Bay Penguins Colony was very interesting and worth while.
Your service was very thorough and efficient, and we would use your company again.

From: Jeff Barnes

seacliff00@yahoo.com

Luis guided us on a great one day tour of Otway Bay and the city of Punta Arenas.  We had an excellent experience and got some amazing photographs of penguins, a rhea parent and chicks, and even a crested caracara.   Luis shared his spirit of adventure and his excellent knowledge of his Patagonia home.  We hope to return to Punta Arenas for a longer visit some day and would definitely want to enjoy his services again.

From: Kellie Schonberg

ktschonberg@comcast.net

Jaime,The service was excellent.  I only wished I had booked you for the Santaigo portion.  The tour there was terrible (with another company).Thanks again!Kellie Schonberg

From: Lina and Vadim Haimsky

lhaimsky@yahoo.com

Dear Jaime,
I want to thank you again for a wonderful tour and just for being such a great person. Your timely reply to all my emails made planning easy and efficient. Your cheerfulness and willingness to show us everything possible in a short time made this a truly memorable experience. After spending only a couple of hours with you we felt like we know you for years. And a dinner you took us too!!! Oh my God! It was the best meal we had during a month of traveling.
We feel blessed to get to know you. We still talk about the day we spent with you and smile every time we remember you.
I hope out paths will cross again.

Lina and Vadim Haimsky
Tatiana and Peter Waintrub

From: Mary and George Allen

flallens51@aol.com

We had never before booked a tour not run by the cruise ship and we were a little nervous. However, our experience was above our hopes and we would highly recommend your service. Our guide and her husband (who was our driver) were exceptional. They made us feel very comfortable and gave us a good overview of the area. Our zip line experence was top notch too. Thank you.

Mary and George Allen

From: SUSAN NEVILLE

scneville@yahoo.com

Both our excursions with PatagoniaShorex were superb!  They were the best port days we had. 

Our guide in Puerto Montt, Claudio, was very personable and had a good plan in mind that balanced our desire to see Orsono Volcano with some threatening weather.  My daughters put his adventure skills to the test with a strenuous hike up the ski hill in fierce winds and appreciated his agreeable attitude.  He wasn't daunted by the weather and we traipsed through Petrohue Falls in the rain before enjoying a fantastic lunch in Puerto Varas.

We discovered on our cruise that being with fun, friendly and knowledgeable guides made all the difference! The day with Claudio was top notch.

In Punta Arenas we were fortunate to meet Danae.  She was a good adventurer as well and joined us for kayaking on the Strait of Magellan. She and the folks running the kayaking concession were really fun and went out of their way to make sure we had a good time.  Afterwards we had a very nice meal and she took us to the main square. We met really nice people through Danae that made this day a highlight of our cruise.  You couldn't do better than to have her for a guide. 

Jaime made all the arrangement for these 2 tours.  He and I corresponded by email and Skype.  He got back to me immediately with answers to all my questions. The service was excellent!     

SUSAN

From: VINCENT & AUDREY

audreysf@streamyx.com

Dear Jaime

Thank you for arranging such a wonderful trip for our group.  Everyone enjoyed it very much.  It was one of the best adventure we had in South America.  Paulina the guide is such a wonderful person.  She’s friendly, knowledgeable and professional.We love the canopy adventure very much.  Paulina even made a stop at the llamas farm for the kids. 

Everything was good from beginning to end.

You have certainly selected the best and the right tour for our group.

Thank you so much.

Regards
Audrey and Friends
Malaysia

From: BENJAMIN SISON

jinapsan@gmail.com

Hi Jaime,

We were very very happy with the service we received from you. The vans were very clean and comfortable. The different guides were very friendly and knowledgeable, all of them. We have been taking ship excursions on busses and we can only say that the experience is very different. We definitely prefer the private services since we don’t have to wait for others during the tours, we loved the small dining places we were taken to and we liked the flexibility of changing the itinerary at any time.

If we know of others going to Chile, we will definitely recommend you to them. We love Chile very much.

Thanks for your help on this and keep up the good work.

Ben Sison

From: BILL KING

lyonrex@rogers.com

Every aspect of the service worked well.

A major focus for us were the birds and both the guide and the driver were knowledgeable and enthusiastic.

I would and will recommend your service.  Many thanks.

From: Edward Smith

smithse101@charter.net

The trip up Orsono Volcano was a highlight.

We spoke to others on our ship who took cruise ship sponsered tours and they did not go up the volcano road.