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From: Kathy Hayward - November 2014
I contacted Jaime Liebrecht of PatagoniaShorex for a private tour of Chile (Puerto Varas) and Argentina (Bariloche) and expressed our wants/desires for our children (10 year twins and 16 year old) for our family's first trip to South America. The tour that Jaime planned for our family was perfect! .... Here's just a sampling of our adventure: From the Puerto Varas area we went zip lining near the slopes of the Osorno Volcano (in heavy fog - which made it even more adventuresome), saw some amazing water falls and fed some Llamas. We went horse back riding, learned how to fly fish, hiked a rain forest and learned about the plants and fauna, visited an endangered animal and puma rescue, ate some authentic Chilean BBQ for lunch and experienced Chile's beautiful Carmenere wine all at a wonderful family-run farm. We also visited island of Chiloe and ventured to Punihuil, where we took a small boat to see two species of penguins that were nesting on some islands. After, we tried the local sea bass for lunch and went shopping for some handmade crafts. We crossed the Andes into Argentina and took a ferry to Bariloche and saw the most amazing views, had fun riding a toboggan sled, ate some amazing Argentinian beef and treated ourselves to some local chocolates for dessert. The hotels and restaurants that Jaime booked for us were excellent ... His attention to detail made traveling easy for our kids. Overall, our experience with Jaime was amazing ... we are looking forward to touring with him again!
This review is of our tour of MP & for all who are doing Machu Picchu next year.
I did promise some people I would let you know how we went.
For those of you going with Jaime next year your in for a real treat this man is amazing.
I was given Jaime details firstname.lastname@example.org www.patagoniashorex.com from a lady who had traveled to Machu Picchu with him.
How lucky was I,when ever I contacted Jaime all of his responses we very very prompt.I once asked him if he ever slept & his response was only with one eye.
He also has a great sense of humour.
We chose to come home from our traveling on the Dawn Princess which was sailing from Southampton to Sydney in July 2014 so we could do Machu Picchu.
I chose to take a group of eleven, some we had sailed with before & some who contacted me from our roll call on Cruise Critic a great site for cruisers.
We left the ship in Mantra on the 3/8/14 and took taxies ( US$15 )per taxi to the airport for a quick flight to Quito.Jaime had checked us all in on line & emailed me the boarding passes.He did this for all flights except Quito to Lima which was an international flight.
All flights were with Avianca Airlines except the short fight Manta to Quito which was with Tame. All our flights were on time unlike the some of the flights (Tame) that were used by the ships tours & some private tours delayed by 5 hours to Lima.
Jaime was in Lima to meet us 9.20pm on the 3/8 a few hours sleep at the SM Hotel & Business this hotel was a fifteen minute drive to the airport.We arrived in Cusco at 7.30am to be meet by our wonderful guide Luis Ccori who is an archaeologist.
We stayed at Palacio del Inka www.hoteleslibertador.com.pe
Everyone had time to rest & a few of us did get some altitude sickness (bad headache) but there was oxygen at hand when you needed it & lots of cocoa tea.
One couple did start medication for altitude sickness a couple of days before leaving the ship they had no issues with the altitude & If I was to go to Cusco again I would defiantly take altitude medication.(it does contain Aspirin so no good for those who are allergic to Aspirin)
We all loved the Palacio Del Inka Hotel amazing.
After a lovely lunch in the hotel we left for our tour around Cusco.
It's was an amazing day & we did get to see so much,Luis is so knowledgeable & passionate we felt very privileged to have him with us.
Jaime took us for drinks to his friends family house great view over Cusco,and then dinner at the hotel.
Next morning after a lovely breakfast we left to explore the Sacred Valley on route we stopped see Llamas,and how there wool is spun & dyed.There were products you could buy & people in local costume very colourful. We spent some time at the town of Pisaq with a lovely market.
We stopped for lunch Tunupa Vally,then headed for Ollantaytambo.
This was another amazing town again we were so lucky to have Luis explaining so much of what was surrounding us.
This is where we boarded the train around 7 pm to Aguas Calientes
We arrived in to the town of Aguas Calientes in the dark, the train goes through the centra of town with the river running along quite lovely. We were staying at El Mapi Hotel www.elmapi.com
There were porters from the hotel to take our luggage to the hotel for us,this was really great.We all kept our luggage to one small case each.
Once we arrived at the hotel in the middle of town,we were given our rooms with a voucher for a free Pisco Sours drink with dinner.
Dinner was included in the price & was very good.
Next morning up early and after a good breakfast we checked out.
The hotel kept our luggage while we went up to Machu Picchu ,and would delivered the cases back to us at the station for our return trip to Cusco.
After a very short walk we joined the very long queue for the bus.
There had been a land slide on the road going up to Machu Picchu over night.
But it was all good fun & we spoke to different people along the way & took photos.
The bus ride is about 20 minuets up to Machu Picchu great views along the way.
We arrived just after eight o'clock and after a quick toilet stop (there are no toilet on the site)then join the small queue to enter the site.
There are two ways to go left or right,we took the left turn which is a steeper climb.
This works out so much better as you arrive at the top & can then work your way around the site in decline. The climb is not hard we had varying ages 50 to 80 we all made it with encouragement from Jaime & Luis.
We had clouds early on then bright sun shine,this made for some amazing photos.
This is truly a once in a life time experience we had an amazing guide with Luis who explained the different areas of the site.
We spent about four hours on the site and everyone loved every minute of it.
Once down Jaime made sure we had our passports stamped with Machu Picchu .
We had a great lunch at The Sanctuary with a local group who played music,very colourful. It felt so very good to relax knowing we had explored this amazing site.
It was then on to the bus back down the Mountain to the train station.
Our luggage was waiting for us at the railway station, and this is were we had to say good bye to our amazing guide Luis who we will be forever grateful for his wonderful knowledge of this amazing part of the world.
At 3.30am we caught the Vistadome train back to Poroy.
This was a lovely trip, with great views & we were all seated in the same area of the train.
We were served food & a drink and once that was over the staff then changed to model all the wonderful clothes made from lama wool,which you can purchase.
When we arrived at Poroy station we boarded our coach for Cusco.
We stayed again at the wonderful Palacio del Inka hotel,
After our last dinner together we retired for a great nights sleep.
Jamie traveled with us to the airport for our flight at 7.30 am to Lima.
After a half day tour of Lima we had to say good bye to Jaime as he delivered us to the ship. Every one on this tour were so very happy with every thing & that we had a tour operator that stay with us on this amazing trip.
Mal & I had an amazing four months holiday but the the highlight of this trip was our five days with Jaime.
This man is all about customer service and he delivered so much,he joined us in Lima & stayed with us for throughout this amazing journey.
We will all be for ever grateful to him for all his work to make this dream come true.
When we plan our trip to South America it will be with Jaime.
Again Many Thanks for our amazing trip.
Marie & Mal Callum
“Dream trip, dream tour guide”
Reviewed September 1, 2014 NEW
Jamie was wonderful, he made sure everything went like clockwork and he has a team of friendly and extremely knowledgeable people who enjoy passing on their love of the particular area we are visiting. When we were transported between airports, hotels and sights the vehicles were large and very clean. Loved the 5 days we spent with him while in Machu Pichu. I think his tours are the best thought out tour we have ever been on. Again THANK YOU!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
“Tour of Ptetrohue Falls and the Lake District from Puerto, Montt, Chile”
Reviewed February 6, 2014 NEW
We first contacted Anne, the owner, after much research through TropAdvisor, to set up a private excursion for eight of us from the Seabourn Quest. Anne was marvelous helping us get just what we wanted. The day of the excursion we met Jaime Liebrect one of the best tour guides we have ever had in the world. Jaime's English is excellent. Also, Jaime's knowledge of the area is outstanding. He loves what he does and has the ability to pass on his knowledge to others. Every one in our group commented extremely positive on his performance.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
From: JOHANN CHISTER - March 2014 ( MACHUPICCHU TRIP )
we are back home safely and we want to thank you for making our trip to Valparaiso, Santiago, Machu Picchu and Lima as memorable as it was. We thoroughly enjoyed every moment of the tour we took.
All the guides, Carolina in Valparaiso, Valentin in Cuzco and Machu Picchu, and Kike in Lima were very good. The tours organized worked out perfectly. The guides were very friendly, knowledgeable and on a high level of service.
My wife and I want to thank you so much for making our trip to a unforgettable one. We appreciate all the efforts you have made to fulfill all our request from the first moment we started our e-mail corresponding. Thank you for the programm you planed for us.
Now we are working hard with our film- and photomaterial, that we can show our family and friends as soon as possible, pictures from Chile and Peru, the beautiful landscape and the friendly people. We love to remember this unforgettable journey.
With kind regards
Johann and Ingeborg Christer
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PatagoniaShorex has something for everyone and is your consolidator for discounted Shore Excursions in Puerto Montt Chile and tours in the Chilean Patagonia ( Carretera Austral).
We specialize in providing cruise ship passengers with sightseeing tours, port transfers and extended pre-cruise and post-cruise trips.
We will customize it to meet your needs and interests.
Our excursions are synchronized to your cruise ship's schedule with more variety, more intimate and priced below the cruise line's offerings (for private tours). Whether you are cruising to South America, make PatagoniaShorex your first port-of-call. Count with us to help you with expert guides, private tours, custom itineraries, small groups and great deals with a high quality service.
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From: JANE NOLAN GROUP - March 2013
Jamie you and your team could not have done any more for us during our 5 day tour to Machu Pichu. From planning to delivery everything ran like clockwork. Your local guides were informative, friendly and their language skills far exceeded any expectations we had.
You and your guides were patient as we climbed and made our way to all the highlights from Cuzco to Machu Pichu and ensured we all made the trip of a lifetime safely and at our pace, especially as our group ranged in age from Mid 50's to 70 years.
Your pick up and delivery from port to port made us feel safe and secure at all times. We couldn't have added any more value to this trip, than you and your local guides delivered.
As far as I am concerned you are the only tour guide I would recommend in South America as you assisted myself and friends in other ports of call during our 49 day circumnavigation of South America on our recent cruise.
I would be more than happy for you to post this on your website and I would be more than happy to provide any references direct if you are asked for them.
Once again Thank you, even tho it just doesn't seem enough.
From: MIKE PREISSMAN
South America Cruise on the Celebrity Infinity
2/27/11 to 3/13/11
Punta Arenas was one of three tours we had booked with Patagonia Shore Excursions . When trying to set up tours in the South American ports, I had been frustrated by some tour operators being very slow to respond to emails or not responding at all. Jamie, the owner of Patagonia Shore Excursions, had responded very quickly to all of my emails, even while he was stuck in Europe by the Iceland volcano ash. I was able to Skype with him before we booked, which was a great way to get to know a tour operator.
Completely Report with pictures at https://www.thepreismans.com/
From: Suzan Guberman - January 2013
We were very happy with the tours we took on our recent cruise with Celebrity.
To begin with, Jaime, I was very happy with your quick responses to our questions before we left on the cruise. We thought the prices for these tours was reasonable considering the service we received.
We were on the Celebrity Infinity which left Valparaiso, Chile on January 20, 2013. For every tour the guides were as close to the ship as they could get and we found each other immediately. All the guides were very knowledgable, very nice and very willing to talk about aspects of the culture, the natural settings we were in, the plants and animals and the language. The drivers were all courteous, helpful and drove well.
Our tours with Patagoniashorex were at Puerto Montt, Punta Arenas, Puerto Madryn and Punta del Esta. In the other ports we used ship tours. What a difference. The ship tours were crowded and we learned much less. Those guides were also funny and nice but it's hard to get such a personal experience with a large group.
We all felt we learned so much more on your tours and enjoyed the port more than we might have. Thank you for recommending we go to Peninsula Valdez at Puerto Madryn. That may be my favorite tour of all. We didn't just see the penguins, sea lions and elephant seals but many local birds and animals that live in the national park.
We all agree that taking the private tours gave us a much more personal experience and made the trip to the exotic lands of Patagonia tremendously more enjoyable. Being able to tailor our tours so that we were at locations when the large busses we elsewhere was also a happy advantage. I would highly recommend your company and if we are ever in South America again we will be in touch.
From: Nicola Kettlitz - December 2012
All the tours organized worked out perfectly - with excellent guides and drivers. All the guides were in port at the right time and were easy to find. I would definitely use Patagoniashorex.com again and highly recommended for all tours needs in South America.
President – Canada Business Unit
From: Yehudit Group December 2012
I and my friends want to thank you so much for making our trip to Patagonia an unforgettable one. We appreciate all the efforts you have made to fulfill all our requests from the first moment we started our e-mail corresponding plus our long Skype talks, until the end of our trip. Thanks to the program you planned, we were exposed not only to the unique and spectacular nature of Patagonia, but also to the residents and the culinary of this special region. Everything was done at a high level of service, as you promised us, and if any problem came up on our way, it was immediately fixed with a ready smile and in your unique pleasant manner (with a special Hebrew accent.).
We will happy that we met you and we will highly recommend you to our friends.
From: Marylin Cohen - December 2011
We are all back home safely and I wanted---on behalf of my group---to thank you again for making our recent trip to your beautiful country as memorable as it was. We thoroughly enjoyed every moment of every tour we took---the only glitch was that Candi and Stu had to miss the tour in Uruguay due to illness. The tour guides were all terrific and went out of their way to accommodate any request we had. I surely will recommend you to others traveling your way. It was a treat to meet you after all of our conversations on-line---that too, was a highlight of our trip!!
From: Renee O'Connell - January 2012
We had a great trip with our guide Jaime. He was extremely informative of the area and added a lot of personal touches to our trip. As it turned out, for us, this was the only tour we took as the cruiseship couldn't tender into Faukland Islands. We heard from others aboard that they were disappointed in more expensive tours. Thanks Jaime. We hope to book other tours with you alone. The country of Chile was also our favorite in South America.
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